At Anne Byrne Garden Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or engage our garden design services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

1. Who We Are

Anne Byrne Garden Design provides professional garden design, planning and planting design services in Ireland.

For the purposes of data protection legislation, Anne Byrne Garden Design is the data controller responsible for personal information collected through our website and business activities.

Website: https://annebyrnegardendesign.com/

Email: anne.byrne05@gmail.com

Telephone: +353 86 683 8098

For any questions about this policy or how your personal information is handled, please contact us using the details above.

2. Information We Collect

We may collect and process the following personal information:

• Contact information: Your name, email address, telephone number and postal address when you contact us or enquire about our services.
• Project information: Details about your property, garden, design preferences, requirements and budget where relevant to providing our services.
• Photographs and measurements: Images, site measurements and other information collected during consultations and garden design projects.
• Correspondence: Information you provide through emails, telephone conversations or other communications.
• Website information: Technical information such as your IP address, browser type, device information and website usage data, where collected through our website and its associated services.

We only collect personal information that is reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide information about our garden design services.
• Arrange consultations, appointments and site visits.
• Prepare garden designs, planting plans, quotations and other project documentation.
• Communicate with you throughout your project.
• Manage business administration, invoicing and record-keeping.
• Maintain the security and functionality of our website.
• Improve our services and website experience.
• Comply with legal and regulatory obligations.

We do not sell your personal information to third parties.

4. Legal Basis for Processing Your Information

Under GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contractual necessity: Where processing is required to provide our services or take steps at your request before entering into a contract.

Legitimate interests: Where processing is necessary to respond to business enquiries, manage our business, maintain website security or provide effective customer service, provided these interests do not override your rights.

Legal obligations: Where we are required to retain or disclose information to comply with applicable law, including tax and accounting requirements.

Consent: Where we request your permission for a particular activity, such as using non-essential cookies or publishing identifiable project photographs where consent is the appropriate lawful basis.

Where processing is based on consent, you may withdraw that consent at any time.

5. Sharing Your Information

We respect the confidentiality of your personal information.

Where necessary, we may share relevant information with trusted third parties, including:

• Website hosting and technical service providers.
• Email and communication service providers.
• Professional advisers, accountants or other business service providers.
• Landscape contractors or other professionals involved in your project, where appropriate.
• Regulatory or public authorities where legally required.

We only share information where there is a lawful basis to do so and take appropriate steps to ensure that personal information is handled securely.

6. Photographs and Garden Design Projects

As part of our garden design services, we may take photographs of gardens, properties and project locations for design, planning and project management purposes.

We may also wish to feature completed projects on our website, portfolio or social media channels.

Where photographs or project details could identify an individual or their private property, we will ensure there is an appropriate lawful basis for their publication and obtain permission where required.

If you have concerns about the use of photographs relating to your property, please contact us.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records and meeting legal obligations.

Retention periods depend on the nature of the information and the applicable legal requirements.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Although we take appropriate precautions, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Your Data Protection Rights

Under GDPR, you have a number of rights in relation to your personal information, subject to applicable legal conditions.

These include:

• Right of access: Request a copy of the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete information.
• Right to erasure: Request deletion of your personal information in certain circumstances.
• Right to restriction: Request that we restrict the processing of your information.
• Right to object: Object to certain types of processing.
• Right to data portability: Request the transfer of certain personal information in a commonly used electronic format.
• Right to withdraw consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at anne.byrne05@gmail.com.

We will respond to requests in accordance with applicable data protection legislation, normally within one month.

10. Cookies and Website Tracking

Our website may use cookies and similar technologies to support website functionality, remember preferences and, where enabled, understand how visitors use the website.

Non-essential cookies will only be used where the required consent has been obtained.

For further information, please see our Cookie Policy.

11. Third-Party Websites and Social Media

Our website may contain links to third-party websites or social media platforms, including Instagram and Facebook.

These external websites operate under their own privacy policies, and we are not responsible for their privacy practices.

We encourage visitors to review the privacy policies of any external websites they access.

12. International Data Transfers

Some of our website, email or technology service providers may process information outside the European Economic Area (EEA).

Where personal information is transferred internationally, we will ensure that appropriate safeguards are in place as required by GDPR, such as an adequacy decision or approved contractual protections.

13. Children’s Privacy

Our website and services are intended for general audiences and are not specifically directed towards children.

We do not knowingly collect personal information from children through our website without an appropriate lawful basis.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality or legal requirements.

Any changes will be published on this page, together with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Anne Byrne Garden Design

Email: anne.byrne05@gmail.com

Telephone: +353 86 683 8098

Website: https://annebyrnegardendesign.com/

You also have the right to lodge a complaint with the Irish Data Protection Commission.

Data Protection Commission

Website: https://www.dataprotection.ie/